1375 results matched your search criteria
Unable to remove partially signed or signed document
Forum topic
OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
Uploading multiple documents simultaneously using "files[]"
Forum topic
OneSpan Sign
Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of uploaded files does not match number of documents specified i
Embedding Signer Tags in a document uploaded to eSignLive
Forum topic
OneSpan Sign
Hi excuse my ignorance as I am migrating from Adobe Sign and trying to use the text tags to trigger Signer1 fields in my uploaded document. I have tried a few iterations of trying to get a Signer1 Signature field recognized after i have uploaded
Display specific documents based on input parameters
Forum topic
OneSpan Sign
Hi, In my project, we are implementing eSignlive solution to solicit electronic signature from customers. Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature) to the customer, prior to the actual signature being applied
Fetching link to sign documents at later stage
Forum topic
OneSpan Sign
Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating package we have received packageId.
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Document Signed vs Recipient completed signing
Forum topic
OneSpan Sign
Hi Whats is the difference between Document Signed vs Recipient completed signing Thanks Mario