496 results matched your search criteria
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Blocking a package download after it has been completed?
Forum topic
OneSpan Sign
Our scenario: Package is created, signed and completed at our premises. We then allow the signer 5 days to go home and download the package. However, we want to block the download if the signer takes longer than a certain number of days.
Remove Role when using a template
Forum topic
OneSpan Sign
I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.
TextAnchorPosition assignment
Forum topic
OneSpan Sign
Hi, I need to create a application which would allow the user to pass the text anchor position in String format. I understand that TextAnchorPOsition is of type enum.
Callback Setup with REST API
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
Signing order of multiple documents in a single bundle
Forum topic
OneSpan Sign
Hi folks, I am curious in case I create a transaction that comprises multiple documents and to be forwarded to multiple signers(recipients) what option do I have for the following case"
Package Reviewer use case
Forum topic
OneSpan Sign
Hi, We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document.
Create Package using templateid
Forum topic
OneSpan Sign
Hi, I am trying to create a new package using .net sdk from template which is already defined in the UI. I am trying to find an example which will help me to get started. This is what we are trying to accomplish 1. Create package with templateid defined in UI portal
Retired/Left Company Signers
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer.  We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Declined Process
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?