620 results matched your search criteria
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Integration with Pega - failed to retrieve session - unauthorized
Forum topic
OneSpan Sign
Hello, I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
Could not create a session token for signer
Forum topic
OneSpan Sign
When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL. SessionToken sessionToken = eslClientWithHttpProxy.getSessionService().createSessionToken(packageId, signerId); I have val
UpdatePackage Package Name property
Forum topic
OneSpan Sign
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK?
Laserfiche Connector 10.4.3
Forum topic
OneSpan Sign
I am receiving the attached error message when trying to send a document from the Laserfiche Repository using the Web Client integration for v10.4.3 to OneSpan Sign.
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Acquiring the Authentication Token
Forum topic
OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";
Problem Orchestation SDK 5.10.0 Activation Fail with Shielding
Forum topic
Mobile Security Suite
I am currently updating the orchestation SDK to version 5.10.0 all works just fine but when I apply Shielding to my APP ( Shielding version 7.0.0) when I try to Activate the seed I get this error: unknown error (-4999) 
Code not working in Fed Ramp tenant. Did work in Commerical tenant
Forum topic
OneSpan Sign
Greetings We just got our prod and sandbox Fed Ramp tenant and I'm testing my code there. Getting errors.