721 results matched your search criteria
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
Cannot send package without approvals
Forum topic
OneSpan Sign
Hi, I am getting below error while creating the package
Display a message if checkbox is not ticked
Forum topic
OneSpan Sign
Hi, it possible to display a message in OneSpan when a checkbox is not ticked?  The checkbox is optional but if it is not ticked we want to display a message.   Thanks, Kamran
Different message for signed form in Adobe
Forum topic
OneSpan Sign
Hi , one of the client saw the message "Signed and all signatures are valid, but with unsigned changes after the last signature" in the Adobe, any idea what it means? I attached the form for your investigation. thanks, Cindy
Detail about "Advanced" -- "Personal Message" field
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
Applying layouts
Forum topic
OneSpan Sign
Hello, I am trying to apply a layout that is created with PlaceHolder for signers. In my package I add my real signers with email and would like to map each real signer to a placeholder in the layout. What is the best way to do this?
.WithDialogOnComplete() Customization
Forum topic
OneSpan Sign
Hello! I am attempting to customize the message that is displayed in the OnDialogComplete box that is shown to a user once they're finished signing. I see in this post: https://developer.esignlive.com/forums/topic/completed-signing-message/ support says it's possible, but gives no examples.
Validation error: error.validation.verifyDocument.documentExtractError
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).