299 results matched your search criteria
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
change existing account email ID
Forum topic
OneSpan Sign
Hi, How would I go about changing the email address associated with my OneSpan account?
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Issue while changing Notary on package
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account. 
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
How to change API Key for sandbox account
Forum topic
OneSpan Sign
We need to change the API Key for our sandbox account. How can we do that?
Change signer – make sms authentication as default
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for signature.
Change Between Two Different Consent Documents
Forum topic
OneSpan Sign
Hello, Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this?
changing the signing ceremony after package created
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created. Example: I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the