301 results matched your search criteria
Change document id for document in template
Forum topic
OneSpan Sign
Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Two ways to change status to DRAFT?
Forum topic
OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.
change existing account email ID
Forum topic
OneSpan Sign
Hi, How would I go about changing the email address associated with my OneSpan account?
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
How to change API Key for sandbox account
Forum topic
OneSpan Sign
We need to change the API Key for our sandbox account. How can we do that?
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
Change signer – make sms authentication as default
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for signature.
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.