OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

302 results matched your search criteria
Change Between Two Different Consent Documents
Forum topic
OneSpan Sign
Hello, Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this?
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Change package expiry without sending email
Forum topic
Intelligent Adaptive Authentication
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is 
Label field format changes after sign
Forum topic
OneSpan Sign
For this form, we are seeing an unusual behavior.  Prior to signing, the values in a label field are appearing in a different format than after signature.  The line breaks are not being recognized before signing.
Package Status back to Draft
Forum topic
OneSpan Sign
I just posted another question that might be related to this one: https://developer.e-signlive.com/forums/topic/change-incorrect-signer/ I am trying to change some incorrect signers, but I can't change a package once it is "SENT". Can I change a package back to "DRAFT" status?
Change Watermark on Packages going to eOriginal
Forum topic
OneSpan Sign
When the document is pushed to eOriginal, the contract is returned with a watermark "Non-Authoriative". I wish to update this watermark to "Copy of Original". Is this possible?
Change signer – make sms authentication as default
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for signature.
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir