302 results matched your search criteria
Change document id for document in template
Forum topic
OneSpan Sign
Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
HOW TO GET CHANGE SIGNER DETAIL
Forum topic
OneSpan Sign
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing SIGNER A only. Thanks
Evidence Summary Date Format Change
Forum topic
OneSpan Sign
How can i change date format in Evidence summary? Current Date Apparing as 2019‑Nov‑18 12:15:42 GMT Required - 18-Nov-2019 12:15:42 GST Thanks in advance!
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
List of All Back Office Changes
Forum topic
OneSpan Sign
Hi, I'm just looking for the latest list of all available back office changes that can be applied to our accounts and can't seem to find it anywhere after searching the forums or the document
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
How to change API Key for sandbox account
Forum topic
OneSpan Sign
We need to change the API Key for our sandbox account. How can we do that?
Signing Complete page - any way to change this?
Forum topic
OneSpan Sign
Hey! Following our recent integration we've had feedback from some of our users that the page which shows following a user signing is causing some confusion.
Label field format changes after sign
Forum topic
OneSpan Sign
For this form, we are seeing an unusual behavior.  Prior to signing, the values in a label field are appearing in a different format than after signature.  The line breaks are not being recognized before signing.