125 results matched your search criteria
Adding Anchor tags to a document
Forum topic
OneSpan Sign
I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
Ability to send 2 DOCX files with a single payload for Text Tag Extraction
Forum topic
OneSpan Sign
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Esignature is missing in the document
Forum topic
OneSpan Sign
Hi there,   Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing any thing. Please advise.
Not able to get document after signing
Forum topic
OneSpan Sign
Hello I am not able to fetch the documents after signing a package.
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Using text tags without knowing exact signers of document
Forum topic
OneSpan Sign
Hello, We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Signature Tags Misplaced using X/Y coordinates on Document
Forum topic
OneSpan Sign
Hi, I am currently running into an issue with utilizing X/Y coordinates to position signature tags for documents in eSignLive.