68 results matched your search criteria
Issue with second signature on form
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2.  If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.
API Key
Forum topic
OneSpan Sign
Hi,   Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions.   Get started with OneSpan Sign in 4 simple steps:
duplicate data entered into textbox fields into another field
Forum topic
OneSpan Sign
I am using this for employment application.  There are several pages on it that I need to have their name printed on it.  Is there a way to duplicate data entered in first textbox into another textbox further down?  (i.e.  First Name, Last Name.)
Users dropping out of the system before completing the flow
Forum topic
OneSpan Identity Verification
Hi, If a user does not complete the workflow at any point can they reenter the workflow using the same transaction_id or would they have to start a new transaction? Thanks  Brian
yellow sticky note
Forum topic
OneSpan Sign
Hi, If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive.
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
Signing Ceremony on iPad Mini
Forum topic
OneSpan Sign
We are trying to launch an inPerson signing ceremony from a new IE or Chrome tab/window on an iPad Mini.
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha