86 results matched your search criteria
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
How to identify sessionUser from JSON response payload via Rest API
Forum topic
OneSpan Sign
Hello, Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
PDF with multiple Signature Capture Fields - some of which are optional
Forum topic
OneSpan Sign
Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest-workflow-using-soapui/ where it is a form with a possibility of
Process Automation: Signed vs Not Signed
Forum topic
OneSpan Sign
Hi, I am trying to automation for my process. I idea here is to differentiate a PDF form b/w signed vs non-signed. Which languages can be used on what is the logic behind it? Regards KP
how to define optout reason in French
Forum topic
OneSpan Sign
Hi, the optout reason is configured under package.settings, but package.settings doesn't have French language. how to define French optout reason?   thanks, Cindy  
How to set Locale for Greek , Chinese Traditional , Chinese Simplified
Forum topic
OneSpan Sign
Below is not working localeLang = new Locale("el"); // Greek localeLang = new Locale("zh-TW"); // China Traditional localeLang = new Locale("zh-CN"); // CHina Simplified I have to add these languages in package. Greek one is also not working.
Success Message "This packagae is complete"
Forum topic
OneSpan Sign
A success message is displayed in the iframe once the document is signed.