70 results matched your search criteria
Code not working in Fed Ramp tenant. Did work in Commerical tenant
Forum topic
OneSpan Sign
Greetings We just got our prod and sandbox Fed Ramp tenant and I'm testing my code there. Getting errors.
Conditional Signing
Forum topic
OneSpan Sign
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign) I am having 4 Text Tags(Type- Static Position) for Signer 1: A)Text Tag 1: eSign field name: "Signature" B)Text Tag2&Text Tag3&Text Tag4: eSign field name: "Initials" The "Te
Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
Signature block not aligned
Forum topic
OneSpan Sign
I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something with what they are sending.
Issue with adding multiple signatures for a single signer
Forum topic
OneSpan Sign
Hi, I am using document extraction with field to identify the signature position for a signer. If i have a pdf with 3 signatures with field names ExecutedBy_p{counter}, only the last signature is coming in place.
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Regarding availability of TextTag for Signing Time
Forum topic
OneSpan Sign
Hi TeamUser wants to have signing time along with singing date. Team found there is a text tag esl:InsuredSigner1:SigningDate to print signing date. The tag signingdate prints only date and not the time.
A way to determine the exact position of a signature
Forum topic
OneSpan Sign
Is there a way to determine the exact position of a signature other then tryal and errors when we do this by code? I'm refering to atPosition(val_1, val_2) lines in the code snippet below... // Build the DocumentPackage object DocumentPackage documentPackage = newPa
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Retrieving the metadata/position of the signature field from a document
Forum topic
OneSpan Sign
Hi, Is there a REST API that I can call and retrieve information about the position of the signature field(s) and metadata of a document? I would like to send a document Id/or package Id and get all the details of it.