OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unable to remove partially signed or signed document
Forum topic
OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
How to remove the electronic disclosure?
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.PackageService.DeleteDocument(packageId, "default-consent"); But the electronic disclosure still shows up and our signable PDF is not shown. We are using one of the small samples the works perfectly without t
Remove Notary visibility on Smart Note
Forum topic
OneSpan Sign
Guys, I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen?
Remove/Modify screen after signing process
Forum topic
OneSpan Sign
Hi,   I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen  
release 11.42, Opt_out removal
Forum topic
OneSpan Sign
Hello, since the opt_out option is removed in the 11.42 release.  What are our options if our client want to sign on paper ? Thanks ! Guillaume Lampron  
Removing download button from signing process
Forum topic
OneSpan Sign
We need to remove the ability for users to download the signed PDF through the web interface, both via the emailed signature request and the browser based version (using host/access?sessionToken={mytoken}).
_x getting removed from package ID
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
Designer - Removing OSS user as signer
Forum topic
OneSpan Sign
Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient/available signer?  We see that user as the first availab
Supression
Forum topic
OneSpan Sign
Is suppression different than blacklisted if so what is suppression and why would someone need to be removed from the suppression list.
Is there a way to remove document navigation icon within the package
Forum topic
OneSpan Sign
Hello, Is there a way to remove the navigation icon within the package? If yes, could you let us know how we can achieve it. Thanks, Sushma