OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Adding a reviewer through the REST API
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OneSpan Sign
Hello, I have searched to find answers to this but can't seem to find them.
call back event
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OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 
REST API Authentication guide please
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OneSpan Sign
I checked the guides and no matter what i do i am getting the error below on postman the url i used was https://sandbox.esignlive.com/oauth .
Signing Ceremony Settings for New Signing Experience
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OneSpan Sign
Guys,
Signing status "Completed" instead of "Signing Complete"
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OneSpan Sign
Hi There, I am using the example provided on this page : https://developer.esignlive.com/guides/quick-start/check-package-status-and-download-documents-java/ In this example, there's a line to check the Signing Status: SigningStatus sentSigningStatus = eslClient.getSigningStatus( packageId, nul
Optout/Decline behavior different from classic UI and mobile
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OneSpan Sign
Hi, I have a question regarding Optout/Decline, we tested for current behavior in v11.25 as  
Remove "Exit signing" option in in person signing
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OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
DOCUMENT_SIGNED callback - Who has signed the document.
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OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si
Unable to remove partially signed or signed document
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OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
From PDFs in each request --> to using templates based on PDFs
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OneSpan Sign
Hello, Currently we're having the following solution: 1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields); 2. Values for text fields are new in every request; 3. Positions for text fields are configured with PDF form fields; 4.