612 results matched your search criteria
Forum topic
OneSpan Sign
Can some help me out with this error message? The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied. Is it possible there was some kind of timeout because they waited a day to sign? I didn't think tha
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as
Forum topic
OneSpan Sign
Hello,
I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
Hi,
When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Forum topic
Intelligent Adaptive Authentication
Dear Team,
I have added ntp record to IAS server, but time is not synchronized with ntp server.
from firewall logs, i couldn't find any blocking on ntp port.
from IAS logs, we have got below error:
Forum topic
OneSpan Sign
Hi,
I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Forum topic
Mobile Security Suite
I am currently updating the orchestation SDK to version 5.10.0 all works just fine but when I apply Shielding to my APP ( Shielding version 7.0.0) when I try to Activate the seed I get this error: unknown error (-4999)
Forum topic
OneSpan Sign
Hi Team,
The integration program was run 3 times back to back(the program was submitted after completion of previous integration program).
For the 1st and 2nd time, the integration program went into error as follows:
ORA-29273: HTTP request failed
Forum topic
OneSpan Sign
I have installed and configured the OneSpan Laserfiche workflow, and it worked for the first two transactions. After that, it failed to download the signed document back into the repository. Below is the error message from the event viewer log.
Forum topic
OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.