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612 results matched your search criteria
Signer Email Characters Limit
Forum topic
OneSpan Sign
Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
Upload documents with post request
Forum topic
OneSpan Sign
Hi! I am not able to create new documents using post method from NodeJs server, please find the request and response below domain: null, _events: { end: [Function: bound _clearTimeout] }, _eventsCount: 1, _maxListeners: undefined, _agent: false, _formData: FormData { _over
Changing the Expiration Date after a Customer has signed but before we Sign
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Unable to retrieve package information
Forum topic
OneSpan Sign
Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
Unspecified 500 error when attempting to create package
Forum topic
OneSpan Sign
Receiving the following response and 500 error when trying to create a package:{    "messageKey": "error.internal.default",
Getting "Unexpected character encountered...." upon DownloadZippedDocuments
Forum topic
OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Getting ClassNotFoundException: org.apache.http.client.methods.HttpUriRequest
Forum topic
OneSpan Sign
Hi I am getting the above error while running the sdk examples on tomcat server. There are no other compile time dependencies other than the sdk itself correct?
Client ID Authentication
Forum topic
OneSpan Sign
Hi, While trying to configure client id authentication getting this error, though the exact client id is provided. Thanks in advance
Upload editable PDF for eSign
Forum topic
OneSpan Sign
Hi, Can we upload editable PDF for eSign? I am currently getting an error when doing so? Or is there an option to auto flatten in OneSpan? Thanks. Srini.
Error message - Row 1 - Role Signer1 is missing
Forum topic
OneSpan Sign
Error message displayed after I uploaded a bulk recipient file.  
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