OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Modify a package
Forum topic
OneSpan Sign
Hi We would like to know whether or not once a multi doc package has been created , is it possible to add a new document to an existing package already created ? thanks Mario
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
Package Reviewer
Forum topic
OneSpan Sign
I would like to add a reviewer to my package and enforce a signer workflow, but the reviewer doesn't have to sign anything. Anyone know how I would go about setting this up?
Package Create
Forum topic
OneSpan Sign
Hi We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.  
ID Verification - Integration with Mobile Application
Forum topic
OneSpan Identity Verification
Dear Support Team,
Delay in receiving eSignLive callback for event notifications
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
Creating and Applying Layouts to PDF Documents
Forum topic
OneSpan Sign
Hello, I am new to the OneSpan sandbox and REST APIs/.NET SDK I have the following scenario and I'm using some CodeShare samples to piece this together:
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Popup after signing document
Forum topic
OneSpan Sign
When I signed the document I see 2 popups (I open document in iframe using signing url) First one for confirm "Please click OK to confirm your signatures to this document or click Cancel to review it again before submission"esinglive_1.PNG and second one for completion and redirect"esinglive_2.png"
Need to pump the data to the document , signer will be manually done and upload the document with wet signature and change the status to complete in one span
Forum topic
OneSpan Sign
HI , I have a scenario like  1.upload the document in one span. 2. Pump the data to the document through one span. 3. No e-signature needed. 4. once data is pumped we will get manually sign from customers.