OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Document was updated after signing
Forum topic
OneSpan Sign
Hi,
Document Verification with Facial Comparison
Forum topic
OneSpan Identity Verification
Looking for some more information on this.  We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification.  We have found lately that sometimes you must insert the middle name/initial and sometimes not.  Is th
Document Visibility default to hidden?
Forum topic
OneSpan Sign
Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document?  It appears I have to manually hide the doc.
Embedding document on a web page
Forum topic
OneSpan Sign
Hi guys, I looked around and am not able to find confirming on this: is it possible to embed the form/package for user to sign on our website? All of our users have their own account and it would be nice to be able to display the form directly in their account.
406 error when uploading documents
Forum topic
OneSpan Sign
Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? Thanks, Rex
Adding a DatePicker Field to a document
Forum topic
OneSpan Sign
Hi, When preparing a document through the web UI, I can't see any option to add a DatePicker field to the document. When I say DatePicker, I'm talking about a field where the recipient gets to choose a date.
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
Document properties in template not available
Forum topic
OneSpan Sign
Hi forum   I'm editing and old template in OSS Web.
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Uploading PDF document using REST C#
Forum topic
OneSpan Sign
We are getting below error uploading PDF document  {"message":"[error.validation.verifyDocument.documentExtractError]","code":400,"messageKey":"error.validation.verifyDocument.documentExtractError","name":"Validation Error"}