578 results matched your search criteria
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
signing through api is not working
Forum topic
OneSpan Sign
Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY' ); Works gre
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
Signing Date support different time zones
Forum topic
OneSpan Sign
Hello, Are we able to have the "signing date" display based on user time zone? For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT.
User Credentials in Callback Event
Forum topic
OneSpan Sign
Hello Folks We have a requirement to authenticate the callback requests using a system user before we can process the callback.
Configuring an SMS Service Provider for in the Platform core.properties
Forum topic
OneSpan Sign
We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file.
Safari iFrame display differently between mobile and desktop.
Forum topic
OneSpan Sign
Hi We are displaying e-document in iFrame. On Safari, there was a known cookie issue described in https://developer.esignlive.com/forums/topic/cookie-issues-on-safari/ . We are ok with it as long as it shows description and guideline to the client.
package attributes in email
Forum topic
OneSpan Sign
Hi Is there a way that custom package attributes can be shown in the email sent to the signers. https://developer.esignlive.com/guides/feature-guides/package-attributes/ For example I might need some additional text in the email for only some of the signers.
Not apply the same signature to the next signing block
Forum topic
OneSpan Sign
Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block.
Can't get all the package IDs
Forum topic
OneSpan Sign
Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.