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Applying layouts adds new placeholder recipient
Forum topic
OneSpan Sign
Hey,   I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a package with one recipient that has role/id "test"
Bulk add/remove roles using the REST API
Forum topic
OneSpan Sign
I'm trying to update all the roles such as adding and removing a few of them with one API call. I tried: PUT /api/packages/{packageId}/roles ... but I get "500 Internal Server Error".
Code not working in Fed Ramp tenant. Did work in Commerical tenant
Forum topic
OneSpan Sign
Greetings We just got our prod and sandbox Fed Ramp tenant and I'm testing my code there. Getting errors.
eSignLive unauthorized access page
Forum topic
OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
Event Notifiers
Forum topic
OneSpan Sign
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE_OPT_OUT.
Iframe cookie issues
Forum topic
OneSpan Sign
Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled.
API Call - verification
Forum topic
OneSpan Sign
Hi,   in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?  
Using WithADA() flag with On Premise solution 6.5
Forum topic
OneSpan Sign
Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.
Trouble connecting/downloading packages
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Creating Multiple Senders
Forum topic
OneSpan Sign
Hello, I have a working form running app to sand box, I am now trying to make the sender dynamic. When I send the form with the sender email that was set up with original sand box account everything works fine.