328 results matched your search criteria
Verify transaction on Mobile Device - Page Cannot be Found
Forum topic
OneSpan Identity Verification
Hi,
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Validation Error When Using Radio Buttons
Forum topic
OneSpan Sign
I am running into an issue with my radio button group. I have selected one of the required options but when I try to complete signing I get an error that says "Not all approvals have been confirmed" I have attached a screenshot. Here is my JSON:
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed. 
Can you mix-and-match remote authenticated signing with in-person signing within a single signature package?
Forum topic
OneSpan Sign
Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers.
Package Create
Forum topic
OneSpan Sign
Hi We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.  
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Login page always shows in English (when pkg language is french)
Forum topic
OneSpan Sign
I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English.  Email Capture: