1608 results matched your search criteria
Creating transaction without X Y coordinates
Forum topic
OneSpan Sign
Hey team, We have a client who are asking this question: "I still have issue creating the transaction without the position X and Y. I tried assigning the layout but still doesn’t help. We want to avoid having to pass in the X and Y coordinate of the signer field and just use the template to automa
Query with Create Transaction
Forum topic
OneSpan Identity Verification
Hi :) Currently trying to create transaction using returned JWT token and am getting this error message, 404 Not Found, is the end point complete? i copied it from the email.
Bulk API using Apex SDK
Forum topic
OneSpan Sign
I want to understand the bulk API return value. {{baseUrl}}/api/packages/:templateId/bulk_send How can we use the returned value to retrieve all the transactions created by above API call? 
Release 24.R6 - "Set Signing Order" now defaults to true
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60).  Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Is there way to set Language on Signer Level
Forum topic
OneSpan Sign
Hi, Chinese is not working on package level. We have application and deployed the JAR file but Locale is not working for CHINESE. It is working for rest all Language. Dont know exact issue because it is Siebel Application and we can only deploy JAR.
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
EslClient createPackage not working on MAC
Forum topic
OneSpan Sign
PackageId packageId = client.createPackage(superDuperPackage3); This works on Windows but when I run it on a MAC I get an EslException with a getLocalizedMessage() of "Could not create a new package" I am running it on macOS High Sierra (version 10.13.1)
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
How to use custom Electronic Disclosure/Consent content within a package
Forum topic
OneSpan Sign
We have different types of agreement documents and each type would require a certain content for the Electronic Disclosure Consent page. We're not able to use templates since each agreement has custom data that we pre-generate in the document.
Pre-populating Custom Fields on a template
Forum topic
OneSpan Sign
Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the form (i.e.