637 results matched your search criteria
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
Error message:
Could not create a new package.
Forum topic
OneSpan Sign
I keep getting this message "Signed and all signatures valid.
Forum topic
OneSpan Sign
I'm running the follow code (segment) and my pdf is showing up garbled on the sandbox using Java API version 10.10.1
I can read the file Consent.pdf using any reader on my workstation, but when it gets to the sandbox site it is showing up as a series of garbled text (starts with
@`%PDF-1.3...
Forum topic
OneSpan Sign
I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button.
Thanks,
Ram
Forum topic
OneSpan Sign
Hi
We are testing boundary conditions for email length and are getting the following error when creating a package.
can you tell us why theis email is being rejected?
: Response code: 400
: Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid:
Forum topic
OneSpan Sign
Hey there,
I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields.
The part to create the document is fine, but my issue is to add an extract anchor to it.
From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Forum topic
OneSpan Sign
Hi,
I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back:
Could not upload document to package.