605 results matched your search criteria
Forum topic
OneSpan Sign
Can some help me out with this error message? The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied. Is it possible there was some kind of timeout because they waited a day to sign? I didn't think tha
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call.
We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host: sandbox.esignlive.com
Authorization: Basic XXXXXXXXXXXXXXXXX
Forum topic
OneSpan Sign
Hello,
I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
Hi,
When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Forum topic
OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
Forum topic
OneSpan Sign
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm
How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE_OPT_OUT.
Forum topic
Intelligent Adaptive Authentication
Dear Team,
I have added ntp record to IAS server, but time is not synchronized with ntp server.
from firewall logs, i couldn't find any blocking on ntp port.
from IAS logs, we have got below error:
Forum topic
OneSpan Sign
Hi there,
We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled.
Forum topic
Mobile Security Suite
I am currently updating the orchestation SDK to version 5.10.0 all works just fine but when I apply Shielding to my APP ( Shielding version 7.0.0) when I try to Activate the seed I get this error: unknown error (-4999)
Forum topic
OneSpan Sign
I'm working off the postman api integration tutorial.
I'm running into the following error with not finding my user. I've set up a new account and tried that api key as well from the admin.