1375 results matched your search criteria
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.
Problem downloading documents from package with rest API
Forum topic
OneSpan Sign
Hello,  
Upload mutiple files again one requested document
Forum topic
OneSpan Sign
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g.
Document upload to package using REST API failing
Forum topic
OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.
Components in Layout moving after applying to other documents
Forum topic
OneSpan Sign
Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout.
Multiple Signers on Different Documents under single package
Forum topic
OneSpan Sign
Hi There, I want to build a package with two different documents with two different signers and Signer 1 will sign on just document 1 and Signer 2 will sign on just document 2, how can I do this under same package? Thanks, Gurvinder
meaning of ese_document_texttag_extract_needed attribute
Forum topic
OneSpan Sign
Hi, We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Is there a way to remove document navigation icon within the package
Forum topic
OneSpan Sign
Hello, Is there a way to remove the navigation icon within the package? If yes, could you let us know how we can achieve it. Thanks, Sushma
How to navigate to next second document with in same package
Forum topic
OneSpan Sign
Hi eSignLive, Currently the documents are auto navigating to next document with in the same package once the signing completed on document.
Issue with multiple captures on document losing handdrawn value
Forum topic
OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.