OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Sender Invites are not going out
Forum topic
OneSpan Sign
From apps.esignlive.com, I invited 5 people back to back. the first one send an email invite to the user, they accepted and got set up.
Esignature is missing in the document
Forum topic
OneSpan Sign
Hi there,   Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing any thing. Please advise.
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
Extracting the date that a Group member last signed a document
Forum topic
OneSpan Sign
I have a requirement to extract the date that a package was completed. As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through esl.ReportService.DownloadCompletionReport = yields => Sende
How to put my company logo in Email notification and content of email
Forum topic
OneSpan Sign
Hi , How to put my company logo in Email notification and contents of email. is there any admin setting? Thanks
Get The Document Link
Forum topic
OneSpan Sign
Hello, I am new to esignlive.
Will silanis send both email and event notification (to our API) in bounce cases
Forum topic
OneSpan Sign
Hi, Will silanis send both email and event notification (to our API) when an email bounces from the silanis end? Thanks, Krishna
Prevent sending email from payload
Forum topic
OneSpan Sign
Hi, is there a way to prevent sending emails from the payload? If not is there a way to toggle sending and not sending emails? Regards, Mario
Sessions and Sender Accounts
Forum topic
OneSpan Sign
Can I create packages programmatically using the same sender email address? And then show the designer view with that same sender email address in multiple browsers? Thanks Colleen
How much time Silanis will take to send a email bounce event back to our API
Forum topic
OneSpan Sign
Hi, How much time Silanis will take to send an email bounce event back to our API after we trigger an email to an invalid sender. Thanks, Krishna