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Forum topic
OneSpan Sign
We've done our initial production rollout of our new feature that includes eSignLive integration - everything is working great, but one of the early feedback items that has come back our way is the desire to do a bit of custom branding around the signing session.
One of the items requested was to p
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json.
The request I made was:
Forum topic
OneSpan Sign
Hi,
Is there any requirement on the PDF so that Position Extraction is captured by the REST API?
The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF.
Forum topic
OneSpan Sign
Hello,
Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package
https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Forum topic
OneSpan Sign
I am attempting to send a contract with the signature block set to capture from Laserfiche Workflow.
In the document I have placed the text tag:
Forum topic
OneSpan Sign
Hi,
I have two login with two different email id.
I want second email id as a member in my first email login.
It is not allowing and saying this email has already an account, I am sending invitation from my first login account to make second email as Member.
Thanks
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created.
Example:
I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the
Forum topic
OneSpan Sign
I am new to the eSign process and need to be able to download a completed PDF document not a zip file with the document in it.
Forum topic
OneSpan Sign
I'm unable to remove a sender from our sandbox account. I'm able to log in as the account that i want removed and I've verified that there aren't any transactions. I've deleted them all and I don't see any drafts or archived transactions either. Whenever I try to delete from the
Forum topic
OneSpan Sign
When attempting to send a document from the Web Client using the integration to OneSpan Sign, it is not attaching the document after the Consent and Disclosure document.