533 results matched your search criteria
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
Removing signature borders
Forum topic
OneSpan Sign
Is there a way to remove white borders around signature. It can be seen when signature (or field) overlaps with text or line in the document.
Disable Disclosure page - via API
Forum topic
OneSpan Sign
Hi Is there a way to hide the disclosure page using the REST API. Can this be a field in the call when creating a package. Regards Mario
Rest API to draw signature
Forum topic
OneSpan Sign
Hi Team, Could you help me with API/JSON format to draw on a signature field . Appreciate your help. Thanks, Ramki
Generate a date off the signing date
Forum topic
OneSpan Sign
When I send a document to be signed, I'd like to auto populate a date field that is 30 days after the signing date. Is this possible with the SDK?
Add signature on each page
Forum topic
OneSpan Sign
Hi please suggest that how we can add signature field on each page of multiple documents page using .net sdk thanks
Signer Email Characters Limit
Forum topic
OneSpan Sign
Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme