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875 results matched your search criteria
Signer Token Request
Forum topic
OneSpan Sign
When requesting a signer session token via REST API, we pass the packageId and signerId. How does the signerId: [email protected] match up with the json package?
Question regarding Document Signing Certificate of Completion with session purge
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;
Is Package Name Unique?
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again. So, for an archived package, can we use the same customId and Package Name? Thank you
How to make esign signing ceremony mobile responsive?
Forum topic
OneSpan Sign
Hi, We are going to implement esign in mobile where customers will sign our app from mobile browser. So, we need our iframe mobile responsive but the signing ceremony pdf content is not responsive. Therefore, we need the content in iframe mobile responsive. Thanks.
Prevent sending email from payload
Forum topic
OneSpan Sign
Hi, is there a way to prevent sending emails from the payload? If not is there a way to toggle sending and not sending emails? Regards, Mario
General Questions
Forum topic
OneSpan Sign
Hi, I had 2 general question. Does ESignLive support the following: I understand these scenarios will may not occur in the production environment. I wanted this information to prepare our application test cases. 1. Can a role be added without an approval (signature).
Customize signing ceremony colors at package level
Forum topic
OneSpan Sign
I need to customize signing ceremony (logo, primary and secondary color) at package level I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme (i.e: primary color)  
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
Custom Field at template from eSignLive WebUI
Forum topic
OneSpan Sign
Would like to have a user enter a custom field from eSignLive WebUI where for a given template, they need to enter which department the template is associated with.
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