1641 results matched your search criteria
Swapping documents from one account to another?
Forum topic
OneSpan Sign
Guys, We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved.
Upload mutiple files again one requested document
Forum topic
OneSpan Sign
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g.
Send multiple documents via one transaction ID
Forum topic
OneSpan Sign
Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent content = new ByteArrayContent(fileByteArray); c
Copying Documents from one package to another
Forum topic
OneSpan Sign
Hi, Is there an API available to copy a document from one package to another package?
Could not create a new package one step
Forum topic
OneSpan Sign
Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Skipping All Optional Signatures Returning Completed Status
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
Multiple Signers fill shared text field
Forum topic
OneSpan Sign
Hello,
Evidence is not downloaded completely through "Transaction Export & Download Tool"
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Signer without Email
Forum topic
OneSpan Sign
Hi All, I have a scenario where I have an e-signer that will not have an email. Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).