OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Get Signing Status directly
Forum topic
OneSpan Sign
Hey team, I noticed that you provide a signing status function to get signing status per signer: com.silanis.esl.sdk.SigningStatus signerStatus1 = eslClient.getSigningStatus(packageId, new SignerId(signerId1), null); But the concern here is, we don't want multiple calls to get signing status all re
Signing Room timeout questions
Forum topic
OneSpan Sign
Guys, Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?
Save Progress during signing
Forum topic
OneSpan Sign
Hi. Is there a configuration setting that we could enable where a signer could fill out a document, then save their progress, then subsequently come back to finish filling it out and complete signing?
Signing Completed Email Customization
Forum topic
OneSpan Sign
Hi all, Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'.  We use e-sign for multiple different documents and want each document to have its own email template.
Group Signing using APIS
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API. But the same users sign is not possible when the singer belongs to a group. is there any restriction to sign via APIs for groups? API response is 200 for both. 
Using Senders in package
Forum topic
OneSpan Sign
Hi,   I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender. Each package could have different sender or I can use a sender that I used in an earlier package. 
Text Anchors
Forum topic
OneSpan Sign
Hi, Our integration with eSignLive includes some document merge functionality - where users create a layout for a "template document".
Can't get Salesforce label values to insert
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Is there a way to detect if a PDF was signed by OneSpan Sign?
Forum topic
OneSpan Sign
If we have a common document storage for all sorts of PDF documents, is there a way for a program to inspect a PDF to determine it was signed using OneSpan Sign, and not just a PDF from other sources.