OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
I keep getting the attached error message. When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
Forum topic
OneSpan Sign
Hi Team,
We are able to successfully upload a single document while creating a package .
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Forum topic
OneSpan Sign
Hi!
I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.
The SignerBuilder.withCustomId(String) method's javadoc says the following:
Forum topic
OneSpan Sign
In our scenario we have all the documents created in a temple and user will select some documents from the template in our application to esign or manually sign.
Forum topic
OneSpan Sign
Hi,
we are having integrated solution with our front end using eSignLive as the back-end.
On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next.
Is this an expected behaviour? If not how to fix it?
Forum topic
OneSpan Sign
Hi,
I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back:
Could not upload document to package.
Forum topic
OneSpan Sign
Hi,
In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email).
After delegation we get the ROLE_REASSIGN event.
{
"@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent",
"sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"