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669 results matched your search criteria
Acquiring the Authentication Token
Forum topic
OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
SignerChange in a transaction
Forum topic
OneSpan Sign
Hello, I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Replace text field of same id in PDF to Signature field.
Forum topic
OneSpan Sign
Hi, I need a help in the below scenario please revert back to my doubt as soon as possible. I have a PDF file which as two text field with id {{esl:Signer1:Capture}}.
Ability to pass References to the API for Reporting purposes
Forum topic
OneSpan Sign
In our set up , we host multiple clients which may generate multiple packages . Since they all transit through our one eSign Account, we would like to see a way to : 1. Pass Custom References ( These are usually key items like Institution Code , Application No ...etc) 2.
package created via fast track
Forum topic
OneSpan Sign
Hi, Using Fast Track mechanism, once the package is sent for signing, the signed package is named as the name of the template used in creating the fast track. We have a scenario wherein we are subscribing to the package-complete notification and have a code that gets executed on receipt of that no
Chinese language at package level
Forum topic
OneSpan Sign
One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan.
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
internal server error when get signing url
Forum topic
OneSpan Sign
I started getting 500 errors from onespan api when try to get signing url for a package role   http response received:
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