OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Manual Sign on Desired Docs in Package
Forum topic
OneSpan Sign
Hi Team, Can we disable Click to Apply feature to required documents and manually sign on that document in the package. Thanks, Navya.
Creating a package that is available for signing without sending notifications
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
is there any way to adjust/move signature box by signer
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Using OneSpan email invitations in addition to session token URLs - will this work?
Forum topic
OneSpan Sign
Hello,
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
yellow sticky note
Forum topic
OneSpan Sign
Hi, If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive.
Temporary Error When Clicking on 'Next' on Signing steps
Forum topic
OneSpan Sign
Hello Onespan, I am currently having weird error. On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).
Opening the document to be signed in a device (like IPad or tablet )
Forum topic
OneSpan Sign
Could please anyone help with Opening the document to be signed in a device (like IPad or tablet ) without having the User to click on email link. Use case : Customer in Branch for account opening or any subscribing to a new product(Credit Card , Derivatives , Mortgage loan), one the all the details
Zooming on mobile make the capture signature area too big.
Forum topic
OneSpan Sign
 I found an issue with the signature box on mobile (I have attached a video).  Environment: Safari, iPhone12  Step to reproduce