59 results matched your search criteria
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi
Setting up Signers group
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Notify the Notary
Forum topic
OneSpan Sign
Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
How to disable after signing completed download document mail in rest API
Forum topic
OneSpan Sign
Hello, Once all user sign the document, everyone get mail of signing completed & download the document link via email. So my question is, I want to disable download email notifications to any singer. So how to do that in REST API?? Please guide me.
Alternate Signers
Forum topic
OneSpan Sign
A customer is asking us about a scenario that I would like to clarify.
Unnecessary page opened after Opt-out.
Forum topic
OneSpan Sign
I checked that the Opt-out function is good. I also checked that the Notification email went well. But after the INK-it opt-out is completed, the screen like the attached image is exposed. How do I handle this screen if I don't want it to appear?
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
Can I use different Signing types for multiple signers
Forum topic
OneSpan Sign
Hello, I am working on an eSignLive integrtion through the SDK and I have the following requirement for multiple signers: Given: a DocumentPackage for signing with eSignLive and 3 Signers. Then: 1st&3rd Signers should "Click to Sign" (using provided in email link) 2nd Signer: should N
When creating a Custom Button in Salesforce!
Forum topic
OneSpan Sign
Hello, Can you please take a look at the below and clarify?
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction