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Typical causes of this error: error.validation.createProcess.missingData
Forum topic
OneSpan Sign
I am trying to submit a merged document and consistently getting this error.  The document is passing Adobe Acrobat Preflight.  Is there any additional insight into probable causes of this: error.validation.createProcess.missingData?
IP in Evidence Summary Document
Forum topic
OneSpan Sign
Hi, I have signed on behalf of client using Bulk Sign feature . When i retrieve evidence summary document its showing my IP in that document. Is than anyway possible to pass Client Ip since we are signing on behalf our client and get their IP in evidence summary document.
Signing with custom info
Forum topic
OneSpan Sign
Hi team,  We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.
Failed to communicate with the callback server.
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Understanding Intelligent Adaptive Authentication in Practice
Forum topic
Intelligent Adaptive Authentication
Hi everyone,
Question about Purging eSignLive Packages
Forum topic
OneSpan Sign
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain date?
Callback event
Forum topic
OneSpan Sign
Hi, Application listener (callback URL) is not available when OSS triggers callback event upon completion of the transaction.
Web Integration using REST APIs
Forum topic
OneSpan Sign
Hi There, In the integration that I'm doing, I will collect user's data on the Portal that I'm building and by using that data, I will generate a PDF and on that PDF I want to get the user's signature and the signature part has to be inside the application.
Error with field_validators_c#.cs
Forum topic
OneSpan Sign
Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
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