1874 results matched your search criteria
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully. The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times. When I open my OneSpan Inbox and look into this package, this signer sho
Forum topic
OneSpan Sign
I didn't find the request that will return anchor coordinates. Is there any possibility to do it?
Forum topic
OneSpan Identity Verification
Hi
When we run {{baseUrl}}/api/transaction/{{transactionID}}/verification and get the reasons for failure, there are the URLs in the response that point to the jpegs of the submitted ID and selfies. Is there a way for us to download these? The URL begins like below
Forum topic
OneSpan Sign
Hi,
I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'.
Forum topic
OneSpan Sign
Hello gurus.
I hope you can help me.
I'm trying to create a new package in sandbox.esignlive.com, but when I try to upload the document I'm getting: HTTP/1.1 415 Unsupported Media Type
Basically I'm trying to reproduce the same calls as you are making in your PHP example, so:
1) I'm creating a pack
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Forum topic
OneSpan Sign
Can you confirm or correct my understanding of what each of these signing statuses we would receive actually mean please?
Forum topic
OneSpan Sign
Hi,
I am trying to find my API Key that is mentioned in the following step by step guide.
https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/
The first few lines define your connection information for eSignLive.
public static final String API_KEY = "";
public st
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.