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can we able to get the status for document level and signer level
Forum topic
OneSpan Sign
Hi , I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.   Thanks Naresh S 
get acceptance date from 'Electronic disclosure and Signature consent' document
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OneSpan Sign
Hello! we need to get date and time when user click to "Accept"  'Electronic disclosure and Signature consent' document. could you please tell me how to this? thanks, Alex
/components/schemas/Package does not exist in Sandbox interactive API documentation
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OneSpan Sign
I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error:
Create the package only with documents and update the package adding the signers later.
Forum topic
OneSpan Sign
I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error:   
What changes are needed in code to allow for upload of multiple documents/pdf
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
remote user also visible in dropdown list while signing the documents
Forum topic
OneSpan Sign
Hello! I have a question while signing the documents using dropdown functionality i can able to see the remote signer information is dropdown list , so how can i restrict the remote user information in dropdown list. Please share the sample request json. Thanks In advance, Srinivas R
Getting error while calling sdk.createDocuments(packageId, document, doc)
Forum topic
OneSpan Sign
Hi, I am using the sample code for creating a transaction but getting an error - 
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Best way to make a large terms and conditions documents available to signers
Forum topic
OneSpan Sign
Hi, in my paper process, I a have terms and conditions pamphlet I hand out after some signings.