627 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing.
Please, let us know how can we solve this issue?
Thank you.
Forum topic
OneSpan Sign
Hi Team,
I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span standard email template.
Forum topic
OneSpan Sign
Hi team,
Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ?
Thank you
Alaa
Forum topic
OneSpan Sign
Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive the documents after all the signatures are completed.
Forum topic
OneSpan Sign
Hi,
I am unable to insert document with an existing package. My sandbox api key and url work fine.
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Hi ALL
• Can the font/size of text for the eSignature capture be changed?
Currently when we test in the sandbox environment - i looks very tiny and difficult to read unless we zoom in - please let us know if anyone happen to increase the size of the eSigned signature.
Thank you,
Vemul
Forum topic
OneSpan Sign
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order.
How can I get past this outside of asking the Customer to sign the Rider?
Forum topic
OneSpan Sign
There is a client who is interested in evaluating eSignLive for digital signatures.