541 results matched your search criteria
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.
Forum topic
OneSpan Sign
Hi,
I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?
Forum topic
OneSpan Sign
We have an application that opens an overlay that contains the iframe for esigning (this is all happens in React SPA app). From what I can tell the handOver url will only redirect within the iframe containing esign.
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
Hi,
In my CA sandbox account '[email protected]', I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&RelayState=xxx"
Forum topic
OneSpan Sign
I am unable to manually add a sender to the account using the instructions found here: https://community.onespan.com/documentation/onespan-sign/guides/connector-guides
Forum topic
OneSpan Sign
I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for herself.
Forum topic
OneSpan Sign
The Redirect URL is getting some values appended to it by OSS. Something like this pattern: ?package=[packageID]&signer=[signerID]&status=COMPLETED