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551 results matched your search criteria
Handling declines in a multi-form / multi-signer package
Forum topic
OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Get a list of documents for a group
Forum topic
OneSpan Sign
I am trying to accomplish the following. Please let me know which SDK classes to use: - Get a list of all documents/templates uploaded onto a group's library (From all senders in the group).
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
Issue While Building Document Signatures
Forum topic
OneSpan Sign
Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the implementation For CaptureFor and SignatureFor doc.WithSignature(Sign
Salesforce Event Notifications - "User cannot be found
Forum topic
OneSpan Sign
Good morning, We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the following response:   {
I am trying to create a package using the REST API through my company proxy
Forum topic
OneSpan Sign
I am trying to create a package using the REST API through my company proxy, using a system called TIBCO. My understanding is that we need two types of security: 1. Basic authentication (using the API Key, that we have been given from Silanis). 2. SSL, using Silanis Certificate that downloaded from
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Checkboxes
Forum topic
OneSpan Sign
Hi, If my understanding is correct the Checkbox in eSignLive PDF form is bound to a Signature field. What this means is, as a user signing the form, I have the option to Check or Uncheck it. However, is there a checkbox that I can put on the form that will be filled with static data.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
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