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Interesting behavior when adding positionally extracted field

Forum topic

OneSpan Sign

Hello, We are still using the classic signer UI and have a question.

API Key

Forum topic

OneSpan Sign

Hi, Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions. Get started with OneSpan Sign in 4 simple steps:

KBA Authentication

Forum topic

OneSpan Sign

Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.

Issue While Building Document Signatures

Forum topic

OneSpan Sign

Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the implementation For CaptureFor and SignatureFor doc.WithSignature(Sign

Unexpected Error

Forum topic

OneSpan Sign

You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.

Retrieving packages for all senders using the API key and .NET SDK

Forum topic

OneSpan Sign

Should I be able to view current packages for all senders under the same account using the API key and .NET SDK? I have created a Sandbox account with an additional sender and can successfully create a new package in DRAFT passing only the secondary account as the sender.

documentGetPageImage and page size returned by PDF engine

Forum topic

OneSpan Sign

Hi Forum members Where is it defined the default page size for documents? Can the page size be assigned different values per account?

Template designer Add Recipient form validation

Forum topic

OneSpan Sign

Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:

Signature place holder showing in the background

Forum topic

Intelligent Adaptive Authentication

Hi,