OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1137 results matched your search criteria
SSO - User Status
Forum topic
OneSpan Sign
When a new user is provisioned, the user status is set to PENDING.  When using SSO, the user status never changes to ENABLED because they do not get the activation email.  How do we get the status to ENABLED so that we have the ability to DISABLE the user, if needed?
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Automatically email the evidence.pdf once signing completes
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:     byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);     Files.saveTo(evidenceContent, "evidence.pdf");
Email Reminder : Issue with Maximum number of reminder
Forum topic
OneSpan Sign
Hi,
Retired/Left Company Signers
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer.  We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Parallel and Sequential Signers
Forum topic
OneSpan Sign
Does OneSpan support parallel and sequential signing in the same ceremony. If so, does it have to be enabled?
Configuring signer workflow programatically
Forum topic
OneSpan Sign
Hi, When creating the package programatically (using the REST API / Java SDK), can we configure signer workflow? i.e. signer1 signs first and then signer2. The default behavior is that there is no workflow i.e. all signers get notified simultaneously. please let me know thanks Neel
Specifying Signer of Document
Forum topic
OneSpan Sign
Hello, I'm currently using the REST API to upload a package.
How to update signer
Forum topic
OneSpan Sign
Hi , I have to update existing signer of a package. Signer is already created now I have to add required documents for signer. how to update Signer.
Variable withHandOverLink per Signer?
Forum topic
OneSpan Sign
Is there a way to customize the handoverlink Href property at a signer level?  I've only been able to see it at the document package level.  I'd like to redirect based on the signer role, and trying to find the best way to do so.  If I can't handle it here, I'll have to do so from