1346 results matched your search criteria
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Signers have same email
Forum topic
OneSpan Sign
Hello, We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package? Thanks, Sushma
Ask user for Input while signing and write that info back into salesforce.
Forum topic
OneSpan Sign
Hello, We are new to onespan. We have integrated our salesforce application with onespan using APEX SDK for our signature use cases.
in person signing
Forum topic
OneSpan Sign
Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?   thanks, Cindy
Template and Layout Copy Tool
Forum topic
OneSpan Sign
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment.  I have used this tool several times but this is a new laptop. Thanks for the help.
Document visibility & Download rules
Forum topic
OneSpan Sign
Hi, In a package with multiple documents, created using .net SDK, Is it possible to set a document's visibility during signing ceremony only to the signers on each document, through SDK?
Fields intended for write back not appearing in field summary
Forum topic
OneSpan Sign
We are generating a form with two fields that are intended for write back. We are able to populate these fields and they are appearing on the document after the users signs.  The file on the OSS server has the document with the fields correctly populated on the form.
Validation Error : Missing proxy query parameter.
Forum topic
OneSpan Sign
Hi, We have integrated esignlive application form submission using the following guide in php . https://www.esignlive.com/blog/esignlive-how-to-create-and-send-a-package-with-rest-in-php/ We have successfully created and sent packages from the sandbox account.
Notary Handdrawn values question
Forum topic
OneSpan Sign
Guys, I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended. 1.
realm conflict version in integration [Android]
Forum topic
OneSpan Sign
 Hello, I'm a front dev from a company that wishes to integrate your ESign product in our android/Ios apps. I wanted to try out the Android solution and test the integration with the sandbox but I encountered some problems during the android integration process.