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87 results matched your search criteria
Transaction report that identifies the Delegated user that managed the transaction
Forum topic
OneSpan Sign
I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related.
Failed to communicate with the callback server
Forum topic
OneSpan Sign
I have configure OneSpan Laserfiche integration, User Can Send document for Signing from Laserfiche Repository using WebClient but after document is signed, document fails to come back into the repository. I receive the below errorFailed to communicate with the callback server
Unable to scan CRONTO image
Forum topic
OneSpan Identity Verification
Hi,
How to Add Remote Signing with the existing Imperson Signing process Using API
Forum topic
OneSpan Sign
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account.
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.
Visual Audit Trail
Forum topic
OneSpan Sign
I have seen references in the documentation to what looks like a timed visual audit trail:
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?
Session Token
Forum topic
OneSpan Sign
Hi, I'm a little confused on the Signer Session.
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