299 results matched your search criteria
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
Possible changes of uploaded document size after signature
Forum topic
OneSpan Sign
Hi, We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any increase of document's size will impact our application.
Can i customize or change the content of email sent by onespan
Forum topic
OneSpan Sign
Hello   How can i customize or  change the content of some lines in  email sent by onespan requesting for signatures as mentioned in image
Id/Data in json format restricts changes in approval
Forum topic
OneSpan Sign
Hello , I am creating few approval fields , where I am passing data in following format : { "page":0, "subtype":"TEXTFIELD", "width":161, "binding":None, "extract":False,
Signing Complete page - any way to change this?
Forum topic
OneSpan Sign
Hey! Following our recent integration we've had feedback from some of our users that the page which shows following a user signing is causing some confusion.
Is there a way for signer to route the document to initiator to make changes
Forum topic
OneSpan Sign
In my scenario, the signer has to send the document back to the initiator to correct and make changes before they can sign. How can I do that.
Can we change the text on navigation bar of document in iframe?
Forum topic
OneSpan Sign
Hello, I would like to know, whether there is possibility of changing the text("Your signature is not required on this document.") on the top of document in the navigation bar. If so, how can we do it? Please see find the attachment below. Thanks, Sushma
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
How to change/supress message on “thank you for using the OneSpan”
Forum topic
OneSpan Sign
Hi ALL We would like to seek help on how we can change the text on the signing URL: • After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”?