71 results matched your search criteria
Need help with modifying Salesforce URL Code
Forum topic
OneSpan Sign
I am working through the OneSpan tutorial for Automating Transaction Creation in Salesforce in Salesforce Lightning Experience but I am getting hung up in the creation of a field to store the automation URL.
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
HELP: Problems using mobileCaptureFor
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license" Also i am unable to use the Position Anchors with the mobileCapture using the c
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Never before seen error!
Forum topic
OneSpan Sign
Guys, I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.  
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
500 Error - Adding Personal Certificate verification
Forum topic
OneSpan Sign
Hi guys,  
Text Tags with negative offset gives me an error
Forum topic
OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.