107 results matched your search criteria
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
How to assign right for send package to another user using rest api
Forum topic
OneSpan Sign
Hello, I have created package and send successfully. How to assign right for send package to another user(who is sender of document on particular package) using rest api.?? I have tried with delegates and added sender on my account but can't able to give right as delegate using rest api ??
An issue with new sandbox and .NET SDK
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OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.
Sharing templates with certain users
Forum topic
OneSpan Sign
Is it possible to create a template and only share it with certain senders?
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Finding the .pdf file of the default.consent.document
Forum topic
OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
Report Service Question
Forum topic
OneSpan Sign
Hi, I am trying to use ReportService call from JAVA SDK and noticed that it does not have the up to date data about the senders.
Listener Not Pulling All Completed Docs
Forum topic
OneSpan Sign
We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were created by the same sender using bulk send.
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
iFrame in C# forms application
Forum topic
OneSpan Sign
Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process