314 results matched your search criteria
SDK version required for User-Agent changes in 11.36
Forum topic
OneSpan Sign
Hello, we were informed that a change will be coming to the API interactions in the 11.36 version.  If we integrate using the Java SDK, is it necessary to upgrade to the latest version of the SDK in order to correctly handle the removed user-agent header?  
Security questions - some show that they are required, others not
Forum topic
OneSpan Sign
Hello,
Back-end setting to require signature for every signature box
Forum topic
OneSpan Sign
Hi, I am wondering if there's a back-office setting or configuration option that would force a signer to explicitly sign in every signature box instead of the current behavior - which is to collect the signature once and apply it to all signature boxes. Thanks in advance for any info you can provi
options to complete a package that requires review from package owner
Forum topic
OneSpan Sign
Hi, We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).
Need to be extend package expiry date of packages for counter signers.
Forum topic
OneSpan Sign
Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to extend it. This applies to all the packages which will meet t
Streamlining Template Updates: Overcoming Time-Consuming Challenges
Forum topic
OneSpan Sign
We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section of the document.
thank you dialog configuration
Forum topic
OneSpan Sign
Hi,  I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?
activate email sent to client
Forum topic
OneSpan Sign
Hi, I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document. when this package sent , both of the signers received the activate email (1 signer for signing, and another signer just review - no  signature required. 
Non-Sequential Signing
Forum topic
OneSpan Sign
I have seen many posts and guides on how to create a Signer Workflow which enables signing in sequence or succession. We have a requirement to allow our signers to sign at their own convenience in any order they choose. Can this be accommodated as well?
SMS Authentication Service
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.