76 results matched your search criteria
Signature on the signed document
Forum topic
OneSpan Sign
Hi, We have a scenario wherein we are rendering the signed document (pdf) in an application named Alfresco (it is a workflow tool) using its built-in pdf viewer. For some reason, the signature doesn't show up in that viewer but when we open the document in adobe pdf viewer it shows up. Could you
Laserfiche Install - Failing for database connection
Forum topic
OneSpan Sign
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Laserfiche Connector - document doesn't attach
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector: I select a document in LF then click "Send with OneSpan" The document shows in the list of Documents on the Create New Transaction screen. I add the sender's email, name, and signers then click Create.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Attachments visibility for Signers
Forum topic
OneSpan Sign
Hi, We've a scenario where in we are using the Fast Track feature. The Fast Track template has one document that is signed by two signers.
Signer Role
Forum topic
OneSpan Sign
I am looking for a place to store a signer's role. The idea here is we can store an attribute against a signer that allows us to find the proper signer based on some role in our workflow.
Visual Audit Trail
Forum topic
OneSpan Sign
I have seen references in the documentation to what looks like a timed visual audit trail:
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
options to complete a package that requires review from package owner
Forum topic
OneSpan Sign
Hi, We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).