562 results matched your search criteria
[URGENT] Internal Server Error Onespan when add approval in document
Forum topic
OneSpan Sign
Today my api received a 500 from onespan api when try to add an approval to a document:Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk=DocumentID: clrth98xx04xvtvsi8r2ejwwv
Document upload to package using REST API failing
Forum topic
OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.
Add new signer to already signed document
Forum topic
OneSpan Sign
Is is possible to add a new signer to a document which is already signed? I tried with below code PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4=");     ossClient.ChangePackageStatusToDraft(packageId);
404 Resource Not Found error when retrieving senders with Managing Senders (REST API) sample code
Forum topic
OneSpan Sign
I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource Not Found"} Here's the code I'm using;
Multiple Signers Sharing the Same Email
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package: <dependency>     <groupId>com.silanis.esl</groupId>     <artifactId>sdk</artifactId>     <version>11.38</version> </dependency>
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
Multiple EAs using same text
Forum topic
OneSpan Sign
Hello,I am currently involved in a project that consolidates multiple documents into a single, large PDF file.Each original document within this PDF includes the text "CL-SIG," which indicates where a signature box should be placed.
Document Extraction Error
Forum topic
OneSpan Sign
Hi, I have 3 forms.
Create Package fails with Client App Authentication
Forum topic
OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?