3706 results matched your search criteria
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Did ESL change the .dll?
Forum topic
OneSpan Sign
Hi, Scenario - existing C# code which has been working perfectly for about 1 year.
Adding Columns to the Transactions List
Forum topic
OneSpan Sign
In the Transactions List on the Live Site I only see 5 Columns listed Transaction name, Recipients, Last Updated, Status and Expiry Date Is it possible to add other Columns and make the sortable?
Active link to supporting PDF document during signing ceremony?
Forum topic
OneSpan Sign
As part of our use case there is a statement on a form where the client acknowledges receipt of a document.
Package with only recipients
Forum topic
OneSpan Sign
Hi team, Our client is asking what status a package would reach if there were ONLY recipients (no signatories in the package). Does OneSpan Sign system track when the recipients open the package? Does that count as “Complete” for that receiver? Thanks in advance!
Default document on creating template
Forum topic
OneSpan Sign
HI, Every time When I create template, a default document named "Electronic Disclosures and Signatures Consent" is created. I don't want this document. Is there a way to do this? Thanks Zeeshan Hanif
UnsupportedOperationException when updating document visibility
Forum topic
OneSpan Sign
Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.
From PDFs in each request --> to using templates based on PDFs
Forum topic
OneSpan Sign
Hello, Currently we're having the following solution: 1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields); 2. Values for text fields are new in every request; 3. Positions for text fields are configured with PDF form fields; 4.
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package