2569 results matched your search criteria
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance)
via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
Forum topic
OneSpan Sign
Hello ,
I am creating few approval fields , where I am passing data in following format :
{
"page":0,
"subtype":"TEXTFIELD",
"width":161,
"binding":None,
"extract":False,
Forum topic
OneSpan Sign
Hi,
I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.
We might be missing some settings on the account. Can you guide us
Thanks
Forum topic
OneSpan Sign
Hello.
I have a created a transaction and assigned to it a Sender (different from the Owner).
As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well?
Thank you
Forum topic
OneSpan Sign
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan.
I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01'
Forum topic
OneSpan Sign
Hi,
Could you please let us know what limits does esignlive put on the files being uploaded for digital signing?
- size of file in MBs
- # of pages in a given file
We've observed that we've a 2.6mb file with about 200 pages and it won't upload via the UI or via the API route.
thanks
Neel
Forum topic
OneSpan Sign
Hello,
We're currently running into an issue when the sender of a in person package also needs to sign a document within that package.
Forum topic
OneSpan Sign
I have a scenario in which multiple signers can be part of same role.
Like role1 has Signer1, Signer2, and Signer3
When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do.
Id it possible that all 3 signers in role1 gets email and anyone can do the
Forum topic
OneSpan Sign
Hi,
we have a production case, when the client tried to confirm the signature, it got error.
In the backend log: