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Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json.
The request I made was:
Forum topic
OneSpan Sign
Hi Team,
We are creating a wrapper around OneSpan API and We have embedded the signing process through signer token wherein every signing we end up getting "OneSpan Consent Document".
Forum topic
OneSpan Sign
Can a checkbox or radio button be "checked" or selected by sending a value in the JSON payload? We are having trouble getting a checkbox to show up as selected or checked. Text fields work fine. We have sent values for the checkbox such as "X", "1", "true", "on" and nothing works.
Forum topic
OneSpan Sign
Is it possible to have it so embedded documents can be signed by users without them needing accounts?
User accesses out system (we have their name and email)
Forum topic
OneSpan Sign
Hello,
We are getting a red error message in the UI when we attempt to elevate my eSignLive user account from a "Member" to a "Manager" that indicates we've exceeded our user limit.
From what I can see, we have a license that lets us have 15 active users.
Forum topic
OneSpan Sign
I'm trying to call OneSpan API call from MS Power BI, but currently unsuccessful. How does one handle renewing Bearer Token? Below example was attempting to get a Token, didn't output error but seemed to hang. Mike(C)
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.